Skip to main content

Are You Smarter Than A Customer?

If my life were a game show, then I would be constantly playing against my customers.  So let's get ready to play, "Are You Smarter Than A Customer?"

Recently I argued against one lady who spoke annoyingly slow.  When she finally finished her question, it was along the lines of, "Is there caffeine in the herbal mint tea?"

"No.  There's no caffeine in the mint tea," I answered.

"I'll have the decaf mint tea," she replied.  Mind you, she spoke extremely slow.

"There is no decaf mint tea.  It's herbal.  There's no caffeine in mint leaves."  I argued.  But I wish there was caffeine.  So she could speed herself along and get the hell out of my section.

Then, on the same night, the bar was busy so I went behind it to help out the other bartender, Matt.  There were only two bartenders behind the bar.  Matt was on one side of the horseshoe and I was on the other.  A group of girls comes up to my side and one of them says,

"There's no alcohol in my drink.  Can you put some more in it?  It just tastes like fruit juice."

This is when I love being behind the bar, because I can actually talk to customers the way I want to.

"If there's no alcohol in it, then how can I add more to it?"

"Well it just tastes like juice.  There's not enough alcohol," she pleaded.

"You have to take your drink to the person who made it."  I added.

"It was one of the bartenders back there."

"Well there's only two of us, so it shouldn't be hard to find the one who made your drink."  And then I helped the person next to her.

Until next time... Server's don't pay their rent with compliments.

"Bitter.  Party of 1?  Your table is ready."

The Bitter Bistro




FOLLOW ME ON TWITTER CLICK HERE
"LIKE" ME ON FACEBOOK CLICK HERE

Comments

Popular posts from this blog

Excuse Tips

It's ideal for a server to receive 18 to 20 percent gratuity for a job well done.  Now it seems that customers are looking to leave an excuse rather than a monetary tip explaining why they couldn't leave their server any money.  WTF?!! Of course, because my landlord would love to receive an excuse instead of a check for rent this month. "I don't have the money for rent, because I'm a writer/comedian.  But I adore this building.  So secure." The above picture was found on Yahoo.com .  One of the comments said that they thought this was an altered pic, but I have actually seen this happen to myself and co-workers.  And by-the-way, what if the server waiting on the woman was a single parent?  So the lady who wrote this has now started a domino effect on their server who is struggling to make ends meet.  And so on, and so on...  Get bent! I don't believe in saying that if you can't afford to go out, that you should never go out.  T...

10 Ways To Get Better Service At A Restaurant

I have noticed that there are many variables that can lead to a bad dining experience, and for the customer to say that they received "poor service" has become cliche, and just the "go to" for when all things go bad in a restaurant.  Here is a Top 10 list to help customers have a positive experience the next time they dine out. 10.  SIT AT THE FIRST TABLE THE HOST GIVES YOU "This table's too round.  This table's too brown.  This table's just right."  You are not buying real estate.  So for you to pass on the first, then the second, and even the third table option the host gives you is beyond ridiculous.  The tables are all made the same, have four legs, four chairs, (if applicable,) and are strong enough to hold food, drinks, and purses.  And if you pass on a table, now you've messed up the floor plan that the host has prepared at the beginning of their shift, and everybody in the restaurant takes notice as you are aimlessly walking a...

I'll Show You How to Wait!!!

Customers love being waited on hand and foot.  But there are some customers who love to tell me HOW to wait on them hand and foot.  I call these customers "waiter watchers."  They weigh their waiter down with all of the crap that they tell them they should be doing, and when they should be doing it. One time I was serving a table of five, and everybody had order an appetizer and an entree.  But one person in the party had ordered a salad in addition to his appetizer.  I asked him when he wanted to have his salad served, and he told me to bring it before everyone got their appetizer.  So that's what I did.  Next thing I know, I'm getting pulled aside by the guy who is host of the group. "Why did you only bring out the salad and nobody else's food?"  He demanded. "Your friend had asked that I bring his salad first so he could get it out of the way, since he ordered more food than everybody else," I pleaded. "You should bring all ...