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Showing posts from November, 2012

Customer Sudoku

Customers like to have proof that the food is good.  I can understand.  Who the hell wants to eat something that tastes bad?  But when I go down the ENTIRE menu with you, and give you my opinion of all the dishes on the menu, then that should be that.  No other proof should be required.

Until this couple sat in my section one night...
"So what's good here?"  The wife asked.
"We're known for oak grilled steaks and fish.  A great selection of martinis.  Some of my favorites are the NY Steak, or the Fish and Chips," I said while pointing to the items on the menu.
"I don't see Fish and Chips," the wife not paying attention to where I had just pointed on the menu.
"We have it."  I smirked.  
"Are the Fish and Chips good?"  The husband asked.
"They are.  They are actually one of my favorites."  Notice the repetition going on.
"Do people order them a lot?"
"They do.  It's a pretty popular entree," What is…

People Who Need People

It sounds harsh, but after dealing with people yelling at you that their steak is overcooked, undercooked, still in the form of a cow, I kind of have a hard time dealing with people's antics on a day-to-day basis, and that is probably also the reason why many places offer their employees a "shift drink," (an alcoholic beverage for free at the end of their shift,) to try to soothe and pacify what had just happened to that server or bartender during their shift.

As Josh hilariously said on the podcast, "I can't even like my grandparents now, because they remind me of some of the customers."

Seeing all of the horrible things that have been happening in our country with people going "postal" on other people, I would not be surprised if the next person to go "postal" is a server.  I just had a customer the other day flip out on me because we couldn't get his salad out to him fast enough."

"Where's my salad?  My friends hav…

Excuse Tips

It's ideal for a server to receive 18 to 20 percent gratuity for a job well done.  Now it seems that customers are looking to leave an excuse rather than a monetary tip explaining why they couldn't leave their server any money.  WTF?!!

Of course, because my landlord would love to receive an excuse instead of a check for rent this month. "I don't have the money for rent, because I'm a writer/comedian.  But I adore this building.  So secure."

The above picture was found on Yahoo.com.  One of the comments said that they thought this was an altered pic, but I have actually seen this happen to myself and co-workers.  And by-the-way, what if the server waiting on the woman was a single parent?  So the lady who wrote this has now started a domino effect on their server who is struggling to make ends meet.  And so on, and so on...  Get bent!

I don't believe in saying that if you can't afford to go out, that you should never go out.  There are ways to go ou…