(Re post from September 24th, 2008.)
You've seen them in restaurants. Usually wearing some sort of leisure suit! They look authoritative, but still walk aimlessly around doing nothing more than getting in everybody's way. That's right! They're the Managers!
If you are wondering why you might be getting poor service, or why the staff seems to be a little too stressed out, (even though the restaurant isn't that busy;) chances are a manager has reared their ugly mug into the equation.
That's their job. Making a servers job harder then it already has to be. Here's a little known fact... you ever want to get a free meal? Free anything? Throughout your meal, say everything is fine to your server, or bartender. Then when presented with your bill, call the manager over, and complain about how uncomfortable your chair is, or how the dim lighting in the restaurant gave you food poisoning. 9 times out of 10, something will be free. Maybe your ENTIRE check.
I believe that when an individual enters into restaurant management, they are entering into a marriage. That person has given their soul to the owner; becomes a slave, and is never allowed to see their friends again. (If a manager had friends to begin with.) Somehow this blog has turned into a Budweiser commercial, "Real men of genius! We salute you who make restaurants had places to work."
So the next time something is not right during your dining experience, take a look around. They're there!
Remember, Bartenders and Servers don't pay their rent with compliments!
Until next time,
Bitter? Party of one. Your table is ready.